Osticket Plugins List |top| -

Never install an unverified community plugin directly into a production help desk. Test it first on a sandbox clone to ensure it doesn't cause database conflicts or slow down page load times.

Early versions of these are already available as premium plugins.

These plugins address critical security and storage needs for any modern helpdesk environment. OAuth2 Client

The developers of osTicket provide a core set of official plugins. These are highly stable, open-source, and guaranteed to work with your current version without breaking system architecture.

Once installed, click the plugin name to configure its specific settings, such as API keys or LDAP configurations. 4. Pro-Tips for 2026 osticket plugins list

Shifts file storage to AWS S3 buckets. It reduces server hard drive usage and simplifies backup management.

: Sends instant alerts to your team chat channels when new tickets arrive or updates occur.

Installing a plugin requires server access but is a straightforward process.

Keep your help desk secure and free from automated bot submissions. Never install an unverified community plugin directly into

These are developed and maintained by the osTicket core team, ensuring stability and security. They are designed to extend functionality in authentication and storage.

Automatically distributes incoming tickets evenly among active, online agents to balance workloads.

Allows for hierarchical parent-child relationships between tickets.

When official plugins are not enough, third-party developers offer tools to fill the gaps. 3. Productivity and Workflow Automation These plugins address critical security and storage needs

Syncs your staff and client accounts directly with your company’s centralized directory.

: Syncs user accounts with your internal directory for seamless staff login.

Seamlessly logs users into the help desk directly from your custom mobile app or external website. Notifications and Team Collaboration