The administrative interface used by system integrators and administrators to configure hardware, manage users, set up cameras, and establish system rules.
Leaving any system with a default password is a significant security risk, but the consequences are amplified for a tool like the Genetec Config Tool, which is the master administrative interface for your entire physical security infrastructure. By gaining access, an attacker can effectively take complete control over your video surveillance and access control systems. The risks include, but are not limited to:
Note: Genetec strongly advises changing these immediately via the Config Tool's 'Password Management' tab.
A mix of uppercase, lowercase, numbers, and symbols. Length: A minimum of 12–14 characters. genetec config tool default password
Locate the Security Center Directory database (typically named Directory or GenetecSecurityCenter ).
Genetec provides a specific utility for system administrators to reset the Directory password. Log in to the Windows Server hosting the .
The Config Tool does store its own password; it connects to the Directory (the main Security Center database). If you lost the directory admin password: The administrative interface used by system integrators and
Navigate to the Genetec Server Admin page (typically https://localhost:443/Admin or using port 4500 depending on your configuration).
Create individual user accounts for every operator and administrator. Link them to Active Directory/LDAP if possible. This ensures accountability and prevents total lockout if one person forgets a password.
A: The i-PRO tool is a plugin that runs within the main Config Tool. It doesn't have its own separate default password but uses the credentials you are currently logged into the Config Tool with. The risks include, but are not limited to:
If authorized by Genetec Technical Support, run the password reset scripts provided through the Genetec Portal, or overwrite the specific database user table values.
Open Config Tool by clicking Start > All Programs > Genetec Security Center > Config Tool .
Log in using your Server Admin password (this is separate from the Config Tool password and is set during software installation).