Enter this security code into the DVR prompt and create a new password. Method 2: Using the Hi Sharp IP Finder / Config Tool
: To find your device on a network for web-based management, use the Hi Sharp IP Finder .
Modern Hi Sharp Intelligence surveillance systems feature a secure, encrypted self-service recovery option. This method generates a unique token linked to your device's exact timestamp and serial number. Step 1: Access the Retrieval Screen
Keep the pins shorted, plug the power cable back into the unit, and turn it on.
This comprehensive guide covers all current software, support-based, and hardware methods to successfully reset your Hi Sharp surveillance system. Method 1: The Official Dynamic Code & QR Code System hi sharp dvr reset password upd
. You will see a set of details (often a date-based code) that you must share with Hi-Focus Technical Support to receive a one-time reset code. 3. Physical Hardware Reset
...and the DVR remains locked, your flash memory chip may be dead. Signs include:
If you previously linked your DVR to a mobile app like Hi Sharp EX or Superlive Plus: Open the app and go to .
This updated operational guide details step-by-step methods to bypass, reset, or recover a forgotten administrator account password on modern and legacy Hi Sharp DVRs and NVRs. Method 1: Apply Factory Default Credentials Enter this security code into the DVR prompt
According to a Hi Sharp user manual, to update the firmware:
Some Hi Sharp models have a inside the case. Press and hold this button using tweezers while powering on the DVR. Hold for 15 seconds. This is equivalent to the jumper method.
Here is the correct procedure for a physical hard reset, as documented in Hi Sharp user manuals:
In some models, the administrator password might be set to 44444 by default, as indicated in some manuals. These default combinations are widely used across surveillance brands, including Hi Sharp. Additionally, for certain models, the password field may be left blank entirely, so attempting to log in without entering anything can sometimes be successful. If none of these work, you'll need to proceed to more advanced methods. This method generates a unique token linked to
of the dynamic code/QR code displayed on the screen.
Note: If these do not work, the system has been previously secured, and you will need to perform a hard reset. Method 4: The Super Password / Date Method
Use your smartphone to take a clear, legible photograph of the entire television monitor screen. Make sure that the Dynamic Code , the Device Serial Number (S/N) , and the internal System Date/Time are completely visible.
Before performing a full system reset, test whether your unit is still using its factory out-of-the-box profile credentials. Many older or unconfigured systems run on these stock logins: : admin Default Password : 123456 (Alternative for older sub-brands) : admin / admin Method 1: The Dynamic Code Request (Recommended)
Email this photo, along with your device’s and serial number , to sales@hisharp.com.tw or your regional distributor. They will provide a temporary password to unlock the unit. 3. QR Code Recovery
If you configured the initial Hi Sharp setup wizard , you may have preemptively established a self-service recovery strategy.