Sc673-10 Ricoh Error ((exclusive)) Jun 2026

When you turn on the machine, the controller board and the operation panel exchange a "handshake" signal. If the controller board does not receive a response from the panel within a specific timeframe (usually 15 to 30 seconds), the system triggers this error to protect the hardware. Primary Causes of the Error

This SC code is issued for devices that have a Smart Operation Panel installed and is not triggered on models with a conventional keypad screen.

Ricoh’s SC (Service Call) codes are designed to protect the machine from further damage. An SC code halts operation and requires a technician-level intervention.

Press the operation panel power button to put the machine in standby. sc673-10 ricoh error

When this error triggers, the multifunction printer (MFP) locks up to protect internal components from corrupt data or electrical damage. This comprehensive guide covers the technical causes of the SC673-10 error and provides step-by-step instructions to resolve it. What Does the Ricoh SC673-10 Error Mean?

If a new panel and cable do not resolve the issue, the main controller board is likely defective and requires replacement. Prevention and Maintenance

Does the error pop up when turning on the machine, or only after it sits idle? When you turn on the machine, the controller

Remove the plastic covers securing the operation panel assembly.

SC673-10 is a "Controller to Operation Panel" communication error specific to certain Ricoh models (often the MP 2555/3055/3555/4055/5055/6055 series or similar). The "-10" sub-code typically indicates a data reception error or a timeout in the serial communication between the main controller board (CTL) and the operation panel.

Wait at least 60 seconds to allow the capacitors to discharge fully. Ricoh’s SC (Service Call) codes are designed to

If you are staring at a frozen Ricoh copier screen displaying the error code , your machine is trying to tell you a specific component has failed. This error essentially means the controller board cannot communicate with the Hard Disk Drive (HDD) during the startup (boot) process.

If the operation panel is receiving power but failing to transmit data back to the controller, the touchscreen unit itself must be swapped out. Prevention Tips

For professional assistance or specialized manuals, you can visit Ricoh Support or search for your specific model's service documentation on Scribd. Troubleshooting Ricoh SC672-11 Error | PDF - Scribd

Bottom line SC673-10 is less an individual nuisance than a warning: the copier’s internal dialogue has broken down. It can sometimes be resolved with power cycling and connector checks, but more often it points to electronic component failure that will require skilled diagnosis and potentially expensive replacement parts. Treat the first occurrence as a critical signal—investigate promptly, weigh repair cost against replacement value, and secure a technician’s report before committing to major repairs.

This error is specific to machines that use the , a large, tablet-like touchscreen interface common on newer and higher-end models. Affected series include: